DiyonShop

Return & Refund Policy

7-Day Quality Issue Return

We accept returns within 7 days of delivery for quality issues (damaged, defective, wrong item). Items must be unused and in original packaging. Please include your order number and a photo of the issue when contacting us. We do not accept returns for change-of-mind, sizing, or buyer-remorse β€” please review product details and measurements carefully before ordering.

How to Initiate a Return

Contact us via email with your order number, reason for return, and a photo of the issue. We will provide a return address and instructions. Return shipping is covered by us for confirmed quality issues; otherwise the customer is responsible for return shipping costs.

Refunds

Once we receive your return, we will inspect the item and notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

We currently do not offer direct exchanges. Please place a new order for the desired item and return the original for a refund.

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